FAQs

To qualify for home care, here are some Medicare guidelines to follow:

• You are homebound, and the physician must certify that you are one. Homebound means have difficulties leaving the house, typically with a taxing effort
• Under the care of a licensed physician
• Receiving services under a plan of care prescribed by their physician and periodically reviewed for progress
• In need of skilled nursing care on an intermittent basis, physical therapy, speech-language pathology, or continued Bexar Care Home Health, Inc. occupational therapy
• The home health agency is Medicare or Medicaid approved

You will be considered “homebound” if you meet these criteria:

1. When you need help from another person or either supportive devices such as crutches, canes, wheelchairs, walkers, specialized transportation, to leave your home, and doing so will compromise your condition
2. It is difficult for you to leave home, and it must require you a considerable and taxing effort to do so

Take our homebound status assessment today.

Home means any place that is considered a permanent residence. Home can be:

• A house or condo
• An apartment
• A relative’s home
• An assisted living facility or home for the elderly

During the first visit, the Care Manager or the nurse will explain all the details of your discharge instructions. We will perform an initial evaluation. The nurse or therapist will ask you a series of questions about your health to determine your needs and to create a personalized care plan. We will work closely with you and your family to establish goals and start the process of achieving them immediately.

You can continue to see your doctors, but you must meet the homebound criteria. Our team will work closely with your doctor following the treatment care plan. If your doctor makes home visits, they can continue to make visits as needed.

We work closely with your doctor to determine what type of care is needed. The amount of visits performed varies on your condition since every patient has unique needs.

As long as you meet the Home Care eligibility requirements, Medicare will cover your services, and in many cases, Medicaid and most private insurance can cover them, too.

• Medicare – If you met the eligibility requirements for Home Care, and your doctor has certified your Homebound Status, Medicare may cover Home Care services for 60 days.
• Medicaid – Medicaid payment options depend on the policy of each state. In many cases, Medicaid covers Home Care services. You can contact your in-state Medicaid office directly to find out how your plan works with us. You can find the contact information for your state’s Medicaid program by searching the CMS.gov Contacts Database.
• Private Insurance – Most private insurance plans cover Home Care services. You can contact your insurance provider directly for your benefits and coverage. You can also give us a call to guide you through the options.

You can use this form to ask us questions regarding our fees and rates for our home health services.

Your doctor should first decide if you are eligible to receive home care, then you can contact us to set an appointment.

• If your doctor concludes that Home Care is the right choice for you, you can contact us to determine how you would like to receive care from us
• Your doctor will work with you to determine what is the best type of care for your condition
• Your doctor will get in touch with us to evaluate the Home Health plan of care
• Then, we will call you for your first evaluation schedule